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Case Studies
Successful Engagements

The Challenge
A national multi-site gourmet food distributor was using a labor intensive paper-based system to receive, pick and ship product. This caused mis-picks, mis-ships and mistakes which resulted in decreased customer satisfaction and profitability.

The Solution
BCSI preformed the site survey - analyzed and designed the network solution - installed the wireless backbone and integrated the wireless data collection devices with their AS 400 main frame. Training was conducted on portable data terminals and forklifts mounted terminals.

Key Benefits
Greater visibility of inventory
Reduced errors - mis-picks, mis-ships
Improved customer service



The Challenge
A large northwest retailer with 22 sites including retail, warehouse and outdoor space was using a paper-based system to track inventory and sales. The company was growing fast and needed better visibility and tracking of inventory and needed real-time accurate information.

The Solution
BCSI provided the wireless systems using Cisco 352 and Symbol MC 3000 portable data terminals and on-going consultation and support for their upgrade wireless system and equipment connecting new locations for technical efficiency.

Key Benefits
On-going service and repair
Improved visibility of product
Enhanced productivity



The Challenge
A $100 million international shoe manufacturing and distributing company's legacy wireless system lacked security protection and was increasingly difficult to maintain and service.

The Solution
BCSI was called in to conduct a site survey and deliver comprehensive coverage for the facility, provide security and updated hardware. An 802.11b system with WPA TKIP security was installed and newer more efficient portable data terminals delivered. On-site training was provided and on-going support is being provided.

Key Benefits
Improved security
Remote management of wireless network
Decreased maintenance and increase in productivity



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